Diary August 4
I called Seterus ths morning. I spoke with someone who had me repeat my social security number five times. It took sometime I was finally told that I would need to call back on Agusut 15, 2014 when my acount was avaliable in their computer systerm. I called Residential credit solution for a coy of my Escrow account and payment history. I was told that it all hade been deleted from the system and I would need to call Seterus. I am sending on August 5 Residential Credit and Sterus a letter asking for my Escrow Account and payment history. Both Residential and Seterus will then have 30 days as to respond with the informaiton. I believe it is a good idea that everyone keep a diary as when they talk to Seterus.